Privacy Policy

Introduction

PPP Pico Rivera Pool Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our services or visit our website.

Information We Collect

Contact Information

When you request a quote or schedule a service, we collect your name, address, phone number, and email address. This information helps us provide you with accurate quotes, schedule appointments, and communicate with you about your service.

Service Information

We collect information about your pool, including size, type, equipment, and service history. This helps us provide better service and maintain accurate records of the work we perform for you.

Payment Information

When you pay for our services, we collect payment information such as credit card details or bank account information for automatic payments. Payment information is processed securely through encrypted payment processors and is not stored on our servers.

How We Use Your Information

We use your information to:

• Provide and improve our pool cleaning and maintenance services
• Schedule and confirm service appointments
• Communicate with you about your service, including reminders and updates
• Process payments and maintain billing records
• Respond to your questions and customer service requests
• Send you information about our services, special offers, and promotions (you can opt out at any time)
• Comply with legal obligations and resolve disputes

Information Sharing

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors, scheduling software, or accounting services)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or the rights, property, or safety of others
• With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide you with services and for legitimate business purposes such as maintaining records, complying with legal obligations, and resolving disputes. Service records are typically maintained for at least seven years for business and tax purposes.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to your personal information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Object to certain uses of your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: